Shipping Policy

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• During peak seasons or sales, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• Local Shipping: 2–5 business days
• International Shipping: 7–21 business days (depending on destination)

Delivery times are estimates and may vary due to customs, weather, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your location and the selected shipping method.

We may offer:

• Free shipping on orders over [Amount]
• Standard shipping
• Express shipping (where available)

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (if available).

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional shipping charges may apply for reshipping.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If your package appears lost, please contact us, and we will assist in working with the carrier.

Damaged Items

If your order arrives damaged:

1. Take clear photos of the package and product.
2. Contact us within 48 hours of delivery.
3. We will review your claim and arrange a replacement or refund if applicable.